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California Privacy Statement

Effective Date: January 25, 2020

Koye Wellness GmbH (“Koye”, ”we”, and “us”) are providing this California Privacy Statement to comply with the California Consumer Privacy Protection Act of 2018 (“CCPA”) and other applicable California statutes and any terms used below that are defined in the CCPA have the meaning defined in the statute. This California Privacy Statement supplements the information contained in our general Privacy Policy published on our website at (the “General Privacy Policy”) and applies only if information you submit to us is within the scope of the CCPA or other applicable California statute, which may be the case where we receive personal information from individuals in the State of California, USA. In the event of any conflict between this California Privacy Statement (if applicable) and our General Privacy Policy, this California Privacy Statement shall prevail.

Categories of Personal Information Collected.

The personal information that we collect and have collected from consumers in the twelve months prior to the effective date of this California Privacy Statement fall into the following categories established by the CCPA:

Category Examples

Personal identifiers

Name, addresses, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers

Personal information under the California customer records disposal law

Name and other Personal Identifiers identified above, signature, bank account number, payment card number, or other financial information, and education, employment and employment history for employees and job applicants.

Biometric information

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract an identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke identifiers, gait or other physical patterns, and sleep, health, or exercise data.

Internet or other network activity

Browsing history, search history, information regarding a consumer's interaction with our websites or mobile apps, or advertisements on our websites or mobile apps or on third party sites and apps.

Geolocation data

Physical location information, including general (IP address and zip code) and GPS physical location data of your device or computer.

Sensory data

Electronic information in the form of Internet or other network activity information as described above.

Non-public education information

Student education records related to a student maintained by an educational institution, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Inferences drawn from other information

Inferences drawn from (1) the information we collect when a consumer visits our websites, uses our mobile apps, or interacts with tools, widgets or plug-ins related to our websites or offerings or our social media pages, (2) information we collect, including through third-party services, regarding content and other data posted on the Internet (such as public locations on the Internet), and (3) information about consumer preferences and behavior that we collect on our websites, mobile apps and other offerings or obtain from third parties in order to create a profile about a consumer reflecting the consumer’s preferences, characteristics, predispositions, behavior, and attitudes.

For information about:

No Sale of Personal Information

In the twelve months prior to the effective date of this California Privacy Statement we have not sold any personal information of consumers.

Categories of Personal Information Shared for a Business Purpose

The personal information that we have disclosed about consumers for a business purpose in the twelve months prior to the effective date of this California Privacy Statement fall into the following categories established by the CCPA:

  • Personal identifiers, such as your name, address, phone numbers, or IP address, for example if we use a third party carrier to deliver your order;
  • Personal information under the California customer records disposal law, such as a credit card number if we use a third party payment processor;
  • Commercial information, such as the details of a product or service you purchased if a third party service provider is assisting to provide that product or service to you;
  • Internet or other network activity, such as if we use a service provider to help us generate performance metrics regarding our products or services;
  • Inferences drawn from other information.

Your California Rights and Choices

The following describes the specific rights afforded to California residents under the CCPA and explains how to exercise those rights.

  • Access to Specific Information and Data Portability

    You can request information about how we have collected and used your personal information during the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

    • the categories of personal information we collected about you,
    • the categories of sources for the personal information we collected about you,
    • the business or commercial purpose for collecting or selling that personal information,
    • the categories of third parties with whom we share that personal information,
    • the specific pieces of personal information we collected about you (also called a data portability request),
    • if we sold your personal information, a list identifying the personal information categories that each category of recipient purchased, and
    • if we disclosed your personal information for a business purpose, a list identifying the personal information categories that each category of recipient received.
  • Deletion

    You can request that we delete any of the personal information that we collected from or maintain about you, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies. We may deny your deletion request pursuant to certain exceptions provided in the CCPA, including to take actions reasonably contemplated by our ongoing business relationship with you, to comply with legal obligations, or to make other internal and lawful uses of your personal information that are compatible with the context in which you provided it. The response we provide will explain any reason for denying your request.

  • Non-Discrimination

    We will not discriminate against you for exercising any of your CCPA rights. This generally means we will not deny you goods or services, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality of goods. Note that if you request that we delete or stop disclosing your data it may impact your experience with us and you may not be able to participate in certain programs or services that require usage of personal information to function.

  • Exercising Your Rights

    To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

    • sending us an email at
    • using the request functionality available after logging into your online account with us, or
    • contacting us using the other contact points specified below.

    We reserve the right to confirm your California residency to process your requests. In accordance with the CCPA, we will need to confirm your identity to process your requests to exercise your access or deletion rights. As a part of this process, we may require you to login to your account with us, provide information associated with your account or transactions with us, or require you to provide government identification, signed declarations and other proof of identity. You may designate an authorized agent to make a request on your behalf as provided under California law. You may also make a verifiable consumer request on behalf of your minor child. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you or if you do not provide us with sufficient detail to allow us to understand and respond to your request.

  • Response Timing and Format

    We will endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (we may take up to 45 additional days), we will inform you of the reason and extension period in writing. The response we provide will also explain any reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

Direct Marketing Disclosures

We do not provide personal data to any third party for such third party’s direct marketing purposes under California Civil Code Section 1798.83 (known as the “Shine the Light” law).

Do Not Track

We do not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms that may provide consumers a choice regarding the collection of personal information about an individual consumer’s online activities. As is commonly the case with many websites and online services, third parties (e.g., third party advertising networks and social media platforms) may be able to collect information, including personal information, about your online activities over time and across different websites or online services when you use our websites or other offerings.

Changes to Our Privacy Statement

We reserve the right to amend this California Privacy Statement from time to time as provided in our General Privacy Policy.

Contact Information

If you wish to exercise your CCPA rights or have any questions or comments about this Privacy Statement or our General Privacy Policy or your choices and rights regarding personal information, please contact us at:

Mail: Koye Wellness GmbH
         Grossmatt 6, 6052 Hergiswil NW,
         Attn: Robert Landolt

Tel: +41 (0) 79 174 97 34