Koye Wellness Gmbh. (“Koye,” “we,” “us,” or “our”) welcomes you. We’re really excited that you have decided to access and use our online services (the “Services”), which are made available to you through our website located at myfyfiber.com (the “Website”).
1. NO MEDICAL ADVICE
You acknowledge and agree that Koye does not provide any form of medical care, medical opinion, medical advice, diagnosis, or treatment, and that Koye does not evaluate the need to seek medical attention, through the Website and the Services. The Website, the Services and the Content are for informational purposes only, and are not intended as a substitute for professional medical advice, diagnosis, or treatment. You should not use the information on the Website for diagnosing or treating a health problem or disease, or prescribing any medication or other treatment. Always seek the advice of your physician or other qualified health provider before taking any medication or nutritional, herbal or homeopathic supplement and with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Website, the Services and/or the Content. If you think you may have a medical emergency, call your doctor or 911 immediately. Reliance on the Website, the Services and the Content is solely at your own risk. Information provided on the Website and the use of any products or services purchased from our Website by you DOES NOT create a doctor-patient relationship between you and any of the health professionals affiliated with our Website. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
2. USE OF WEBSITE AND CONTENT
We grant you a limited and revocable license to access and make use of the Website, Services and Contents only in accordance with, and for the purposes set forth in, these Terms. This license does not include any resale or commercial use of the Website, Services or Content; any collection and use of any listings, descriptions, or prices; any derivative use of the Website, Services or Content; or any downloading or copying of account information for the benefit of another entity or business.
3. DESCRIPTION AND USE OF SERVICES
Visitors who want to explore our Website can view all publicly-available content on the Website, e-mail us, purchase Products and chat with us via our Website without registering. “Customers” who register with the Website can also access their personal account information, post Customer Content and use the Services. The Services provide descriptions of the dietary supplements (collectively, “Products”) we make available for order or delivery on a subscription basis (a “Subscription”). Koye is under no obligation to accept any individual as a Customer, and may accept or reject any registration or order in our sole discretion.
4. CUSTOMER ACCOUNTS
During the registration process for Customers, you will also be asked to create an account (which includes your e-mail address as a sign-in name (a “Login”)), and a password (“Password”). When creating your account, you must provide true, accurate, current, and complete information. Each Login and corresponding Password can be used by only one Customer. You may not permit any other person or entity to use your Login or Password. You are responsible for maintaining the confidentiality of your Password and account, and for all activities that occur under your account. You will promptly inform us of any need to deactivate a Login or Password. We reserve the right to delete or change your Password or Login at any time and for any reason.
We attempt to be as accurate as possible with the descriptions of the supplement Products that are made available to you through the Services. However, we make no warranties that the Product descriptions and any other Content are accurate, complete, reliable, current, or error-free. If a Product offered by us is not as described, your sole remedy is to return it in unused condition in accordance with our Terms of Sale. We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice, and we will not incur any obligation as a result of such change. Your purchase of Products from this website is subject to our Terms of Sale which set forth terms applicable to the order, delivery and return of Products offered through the Website. If you do not agree to these Terms of Sale, please do not order Products through the Website or the Services.
6. SUBSCRIPTION FEES AND AUTOMATIC RENEWALS
You acknowledge and agree that by ordering Products on a subscription basis, you are signing up for a recurring Subscription with us. You agree to pay all applicable Subscription fees made known to you when you place your order for a Product Subscription (“Subscription Fees”). It is important to note that when you sign up for a Subscription, your Subscription will automatically renew until you cancel it. You may cancel the Subscription at any time by notifying us no later than ten (10) business days before your next Product pack is shipped, and the cancellation will take effect for the upcoming month. Before the end of each month, we will send you a reminder e-mail informing you that your next box of Product is ready to ship. Again, if you do not cancel more than ten (10) business days before the next shipment date, then your next Product pack will ship and applicable Subscription Fees will be charged to your payment card. You may cancel your Subscription by (1) clicking on the cancellation link included in any reminder e-mail you receive and then clicking "Confirm Cancellation", (2) using the “Cancel Subscription” option when logged into your account, or (3) emailing us at firstname.lastname@example.org indicating that you wish to cancel your Subscription. You must include your name and customer number in any email correspondence. All correspondence and cancellation requests are effective on the date received by us.
We may use a third party payment vendor (“Payment Processor”) to process your payment for Products and Subscription Fees. You warrant and represent that you are the valid owner or an authorized user, of the payment card you provide to such Payment Processor, and that all information you provide is accurate. Your right to receive ordered Products and your Subscription is conditional upon our receipt of payment of applicable fees, including Subscription Fees. If payment cannot be charged to your payment card or if a charge is refunded for any reason, we reserve the right to immediately either suspend or terminate your orders, Subscription and/or account, thereby terminating our obligations hereunder. We reserve the right to change any of the fees that we charge, or to institute new or additional fees, at any time upon notice to you, and your failure to cancel your Subscription in accordance with this Agreement indicates your acceptance of the pricing change.
8. CUSTOMER CONTENT AND SOCIAL MEDIA
Customers may post and/or create content through the Website and the Services, including but not limited to, content provided through interactive areas, and reviews and comments about their experiences with us or the Products they have purchased (collectively, “Customer Content”). We do not ordinarily filter, censor, edit or regulate Customer Content and materials provided by third parties on the Website or Services, but reserve the right to do so in our sole discretion for any reason. We neither endorse nor are responsible for (and under no circumstances shall be liable for) the contents, accuracy or reliability of Customer Content.
You expressly acknowledge and agree that once you submit your Customer Content, it will be accessible by others, and that there is no confidentiality or privacy with respect to such Customer Content. Do not include any personally identifying information in Customer Content you provide.
You retain all copyrights and other intellectual property rights in and to your Customer Content. However, by uploading or otherwise providing any Customer Content, you hereby grant us a non-exclusive, royalty-free, irrevocable, sublicensable, transferable, perpetual license to modify, compile, combine with other content, copy, record, synchronize, transmit, translate, format, distribute, publicly display, publicly perform, and otherwise use or exploit your Customer Content in connection with the Website, the Services and our business purposes in any media, without compensation. You further grant us and our sublicensees the right in our discretion to use any name or biographical information that you submit in connection with your Customer Content. You represent and warrant that you own or otherwise possess sufficient rights to your Customer Content for use as contemplated in this Agreement; that the content is accurate; and that it does not and will not infringe or misappropriate the intellectual property or moral rights of any person or contain any libelous, defamatory, or obscene material or content that violates these Terms, including the acceptable use guidelines below.
The licenses granted in the previous paragraph include the right to repost your Customer Content on our social media channels (including Instagram, Twitter, Facebook, and Pinterest) for our business and promotional purposes. You further acknowledge and agree that we may seek to repost on our social media channels some of your photos, experiences, or stories related to us or our Products that appear on your personal social media accounts.
9. ACCEPTABLE USE GUIDELINES
By accessing and/or using the Website or Services, you hereby agree to comply with the following rules regarding acceptable use:
- You will comply with all applicable laws in your use of the Website and the Services and will not use the Website or the Services for any unlawful purpose;
- You will not access or use the Website or the Services to collect any market research or information for a competing business;
- You will not upload, post, e-mail, transmit, or otherwise make available any content that:
- infringes any copyright, trademark, right of publicity, or other proprietary rights of any person or entity; or
- is threatening, tortious, defamatory, libelous, indecent, obscene, pornographic, invasive of another’s privacy, or promotes violence; or
- discloses any personal information about another person, including that person’s e-mail address, postal address, phone number, credit card information, or any similar information;
- You will not “stalk” or otherwise harass others;
- You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
- You will not decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Website or the Services;
- You will not circumvent, remove, alter, deactivate, degrade, or thwart any of the protections in the Website or the Services;
- You will not use automated means, including spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Website or the Services, directly or indirectly, except for Internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file;
- You will not use, frame, or utilize framing techniques to enclose any Content or Customer Content without our express written consent;
- You will not use meta tags or any other "hidden text" utilizing our name, trademark, brand or Product name without our express written consent;
- You will not take any action that imposes or may impose an unreasonable or disproportionately large load on our technical infrastructure;
- You will not interfere with or attempt to interrupt the proper operation of the Website or the Services through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Website or the Services through hacking, password or data mining, or any other means.
We reserve the right, in our sole and absolute discretion, to deny you access to the Website and the Services, or any portion of the Website and the Services, without notice, and to remove any Customer Content that do not adhere to these guidelines.
10. FEEDBACK AND COMMUNICATIONS TO US
Although we encourage you to e-mail us, we do not want you to, and you should not, e-mail us any content that contains confidential information. With respect to all information, including Customer Content, that you provide to us, including but not limited to, feedback, questions, comments, suggestions, and the like, we shall be free to use any ideas, concepts, know-how, or techniques contained in your communications for any purpose whatsoever, including but not limited to, the development, production and marketing of products and services that incorporate such information. By providing such information to us you grant us use rights in accordance with Section 8 and agree that any such information is PROVIDED ON A NON-CONFIDENTIAL BASIS with no obligation on our part to keep such information secret.
11. INTELLECTUAL PROPERTY
The Website and the Services contain and display materials, such as software, text, copy, graphics, images, sound recordings, audiovisual works, information, and other material provided by or on behalf of Koye (collectively referred to as the “Content”). The Content is owned by us or by third parties. Unauthorized use of the Content may violate copyright, trademark, and other United States and foreign laws. You have no rights in or to the Content, and you will not use the Content except as permitted under this Agreement without prior written consent from us. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of the Content on any other website or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of this Agreement, your permission to access and/or use the Content automatically terminates and you must immediately destroy any copies you have made of the Content.
Except as otherwise noted, Koye is the owner of all trademarks and service marks on the Website or Services, whether registered or not (“Trademarks”). All registered Trademarks are registered in the United States of America (and other applicable jurisdictions). Nothing on the Website and the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. Use of the Trademarks as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by us in writing. All goodwill generated from the use of the Trademarks inures to our benefit.
12. WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY
THE WEBSITE, SERVICES, CONTENT, AND CUSTOMER CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE, ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED. SOME JURISIDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS ARISING FROM THE USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES OR FROM ANY INFORMATION, CONTENT, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, KOYE’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) RELATING TO THIS AGREEMENT OR ITS SUBJECT MATTER, INCLUDING THE WEBSITE, SERVICES, CONTENT OR PRODUCTS, SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS WEBSITE OR THE SERVICES, OR, IF APPLICABLE, IN PURCHASING PRODUCTS THROUGH THE SERVICES, DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENTS GIVING RISE TO THE CLAIM. SOME JURISIDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THE WEBSITE AND THE SERVICES MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS OR OMISSIONS. WE ARE NOT RESPONSIBLE FOR ANY SUCH TYPOGRAPHICAL, TECHNICAL, OR PRICING ERRORS LISTED ON THE WEBSITE OR SERVICES. WE RESERVE THE RIGHT TO MAKE CHANGES, CORRECTIONS, AND/OR IMPROVEMENTS TO THE WEBSITE AND SERVICES AT ANY TIME WITHOUT NOTICE.
YOU SHOULD ALWAYS CONSULT YOUR PHYSICIAN OR MEDICAL ADVISORS BEFORE STARTING ANY DIET, EXERCISE, OR SUPPLEMENTATION PROGRAM. IN ADDITION, YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURERS OF THE PRODUCTS OR IN THE PRODUCT PACKAGING AND LABELS BEFORE USING ANY PRODUCT PURCHASED FROM OUR WEBSITES OR SERVICES. INFORMATION PROVIDED ON THE WEBSITE OR SERVICES AND THE USE OF ANY PRODUCTS PURCHASED FROM OUR WEBSITE BY YOU DOES NOT CONSTITUTE A DOCTOR-PATIENT RELATIONSHIP BETWEEN YOU AND ANY OF THE HEALTH PROFESSIONALS AFFILIATED WITH OUR WEBSITES OR SERVICES. INFORMATION AND STATEMENTS REGARDING DIETARY SUPPLEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE.
13. EXTERNAL SITES
The Website and the Services may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of External Sites is developed and provided by others. We have no control over the content or policies (including privacy policies) of External Sites, and we are not responsible for (and under no circumstances shall be liable for) the contents, accuracy or reliability of any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.
All persons who register for an account or who purchase Products through the Services must be adults 18 years of age or older who have reached the age of majority. By registering for an account or ordering Products you represent that you have reached the age of majority.
You agree to defend, indemnify, and hold us and our officers, directors, employees, successors, licensees and assigns harmless from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from: (i) your breach of this Agreement; (ii) your misuse of the Content, Website, or Services; (iii) activities arising under your account, and (iv) your violation of any third-party right, including without limitation any copyright, trademark, property, or privacy right, including any such violation arising from your Customer Content. We reserve the right to assume the defense and control of any matter subject to indemnification by you.
16. COMPLIANCE WITH APPLICABLE LAWS
The Website and the Services are based in the United States. We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Website, the Services or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.
17. TERMINATION OF ACCESS
We reserve the right, in our sole discretion, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Website or Services, at any time and for any reason without prior notice or liability. We reserve the right to change, suspend, or discontinue all or any part of the Website or Services at any time without prior notice or liability.
18. CLAIMS OF COPYRIGHT INFRINGEMENT
If you believe your copyrighted work is being improperly used on our Website or Services, you can make a notification of claimed copyright infringement (pursuant to Title 17, United States Code, Section 512(c)(2)) to our Designated Agent:
Mail: Robert Landolt
Koye Wellness Gmbh
Grossmatt 6, 6052 Hergiswil NW,
To be effective, such notification must be in writing, comply with applicable law and provide the following: (1) information reasonably sufficient to permit us to locate the copyrighted work claimed to have been infringed (the “Work”); (2) the complaining party’s contact information including an email address if available; (3) a statement that the complaining party has a good-faith belief that use of the Work in the manner complained of is not authorized by the copyright owner, its agent, or the law; (4) a statement that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and (5) a physical or electronic signature of the complaining party. Please be advised that we enforce a policy that provides for the termination in appropriate circumstances of users who are repeat infringers.
19. BINDING ARBITRATION
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE DISPUTES AND IT LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. In the event of a dispute arising under or relating to this Agreement or to the Website, Services or Products or services provided by us (each, a “Dispute”), either party may elect to finally and exclusively resolve the dispute by binding arbitration governed by the Federal Arbitration Act (“FAA”). Any election to arbitrate, at any time, shall be final and binding on the other party. IF EITHER PARTY CHOOSES ARBITRATION, NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL, EXCEPT EITHER PARTY MAY BRING ITS CLAIM IN ITS LOCAL SMALL CLAIMS COURT, IF PERMITTED BY THAT SMALL CLAIMS COURT’S RULES AND IF WITHIN SUCH COURT’S JURISDICTION. ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION. All disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the FAA. The arbitration shall be commenced and conducted by the Judicial Arbitration and Mediation Services (“JAMS”) pursuant to its then current Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those rules, or, where appropriate, pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. All applicable JAMS’ rules and procedures are available at the JAMS website http://www.jamsadr.com. Each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules. Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in the United States county where you reside. The parties may litigate in court to seek injunctive relief or compel arbitration. The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically stored information) relevant to the Dispute immediately after commencement of the arbitration. This Agreement is governed by the internal substantive laws of the State of Illinois without respect to its conflict of laws provisions.
20. CLASS ACTION WAIVER
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Any notices or acknowledgements by us that are specified in this Agreement may be made using any contact information provided by you. You specifically consent to receive communications from us electronically via any e-mail address you provide and agree that such electronic communications satisfy any legal requirement that such communications be in writing.
Specific areas or pages of this website may include additional or different terms relating to the use of the Website or Services or the rights or obligations of you or us. In the event of a conflict between such terms and this Agreement, such specific terms shall control. Our failure to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against us unless executed by us in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly agreed by us and you in writing, this Agreement constitutes the entire Agreement between you and us with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. The section headings are provided merely for convenience and shall not be given any legal import. This Agreement will inure to the benefit of our successors, assigns, licensees, and sublicensees.
Unless otherwise indicated, all material on the Website and Services © Copyright 2019 Koye Wellness Gmbh. All rights reserved.
Koye Wellness Gmbh
Grossmatt 6, 6052 Hergiswil NW,
Tel: +41 (0) 79 174 97 34
1. ORDERS AND ACCEPTANCE
By submitting an order, you represent and warrant that all personal information you have entered for the order is valid. Orders may only be placed by persons who are located in the United States of America, 18 years or older, who have the legal capacity to contract. Products are for individual consumer use only and may not be bought for re-sale or other commercial purposes. All orders are subject to availability and we reserve the right to limit the quantity of items that may be purchased from time to time.
In addition to regular offers, we may have introductory offers on our website. Such offers may be valid only for a limited time and or while stocks last. These offers are subject to terms and conditions and are at the discretion of Koye. We reserve the right to modify or cancel these offers anytime.
All orders are expressly conditioned upon acceptance by us, and we may refuse or cancel orders for any reason at any time, including breach of this Agreement. The Agreement constitutes the entire and only agreement between them relating to the purchase of Products. Any proposal for additional or different terms or any attempt by you to vary in any degree any of this Agreement is hereby objected to and rejected.
3. PRODUCT DESCRIPTIONS
We attempt to be as accurate as possible with the descriptions of the supplement Products that are made available to you through the Services. However, we make no warranties that the Product descriptions and any other Content are accurate, complete, reliable, current, or error-free. If a Product offered by us is not as described, your sole remedy is to return it in unused condition in accordance with these Terms of Sale. We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice, and we will not incur any obligation as a result of such change.
All prices on our website are listed in U.S. Dollars. Prices do not include shipping and taxes which shall be charged on all orders as applicable and will be indicated at the time of your order. In some cases shipping charges may be included for certain offers or combinations, at Koye’s sole discretion. In the event a product is listed at an incorrect price due to mistake, typographical error, or error in pricing information received from suppliers, we have the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and your payment card charged. If your payment card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price.
Our packages are shipped via USPS Priority Mail or DHL, FedEx, Amazon or other reliable courier selected by us, and packages are usually delivered between 5-7 business days after ordering. All ship and delivery dates specified via the Website or Services are estimates only and are subject to change. In the event of shipping delays, we will attempt to contact you with further information. We will not be responsible for delays by the carrier. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier. It shall be your responsibility to file any available claims with the carrier.
6. LIMITED WARRANTY
We warrant to the original consumer purchaser that our Products are free of defects in materials or workmanship for 14 days from the date of purchase. THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY PROVIDED BY US. ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LENGTH OF THE ABOVE LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE ABOVE LIMITED WARRANTY AND ANY APPLICABLE WRITTEN LIMITED WARRANTY GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
7. RETURNS AND REFUNDS
8. LIMITATIONS OF LIABILITY AND DISPUTES
Mail: Koye Wellness Gmbh
Grossmatt 6, 6052 Hergiswil NW,
Attn: Robert Landolt
Tel: +41 (0) 79 174 97 34